Refund Policy
Last updated: January 2026
Money-Back Guarantee
We offer a 7-day money-back guarantee on all new subscriptions. If you're not satisfied with our service, you can request a full refund within 7 days of your initial purchase.
Refund Eligibility
To be eligible for a refund, you must:
- Request the refund within 7 days of purchase
- Be a first-time customer
- Have used less than 30% of the service
- Not have violated our Terms of Service
Non-Refundable Items
The following are not eligible for refunds:
- Subscription renewals
- Requests made after 7 days
- Free trial subscriptions
- Reseller credits
Refund Process
To request a refund:
- Contact our support team at support@faviptv.com
- Provide your order number and reason for refund
- Wait for confirmation (usually within 24-48 hours)
- Refunds are processed within 5-10 business days
Technical Issues
If you experience technical issues, please contact our support team first. We'll work to resolve any problems before processing a refund request.
Contact Us
For refund requests or questions, contact us at:
support@faviptv.com
WhatsApp: +212 653-362639